SERVICES
- CONNECTIVITY
- IT SERVICES
- CYBER SECURITY
  - Managed UTM
  - Endpoint Security
- VALUE ADDED SERVICES
- EQUIPMENT
  - TVRO
- SUPPORT
  - Remote Support
  - Onboard Installation & Support
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ONEWEB
RESOURCES
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  - RESOURCES
    
    Meet all your ‘floating’ connectivity needs, by choosing (or combining), GEO, MEO and LEO satellite communications services.
    - GEO, MEO, LEO
INDUSTRIES
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  - OUR INDUSTRIES
    
    Castor Marine provides reliable satellite communications options for the Maritime, Offshore, Shipping, Superyachts, and Cruise Industries.
    - Shipping
    - Offshore
    - Superyachts
    - Fishing
    - Ferries
    - Cruise
ABOUT
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  - ABOUT US
    
    At Castor Marine, we are passionate about delivering secure internet connectivity and IT networks to the maritime industry.
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Home » Remote Support

SUPPORT

GLOBAL ASSISTANCE
ONBOARD & REMOTE

FAST, COST-EFFECTIVE AND
SUSTAINABLE SUPPORT

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KEY BENEFITS

REMOTE SUPPORT

Extensive remote support capabilities
No day rates = lower costs
Reduced travel for reduced emissions
Pre-configuration of hardware
In-house engineers helping you remotely
Worldwide network of trusted partners
Fast response times, 24/7/365

Fleetwide support at a distance

In the majority of cases, we aim to provide fleetwide support at a distance. With no engineer required, we are able to significantly lower the costs of installation and trouble shooting. Plus, with less travel requirements, there is a reduction in associated emissions, contributing to the increased sustainability of maritime operations.

You can also have remote contact with our 24/7 support Team, who can help you straightaway in most cases. Of course, when required, we are able to send in one of our in-house specialist engineers or enlist the support of our trusted, global network.

GET IN TOUCH

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Why Castor Marine?

Castor Marine is a leading satellite service provider and teleport operator, providing a suite of Global Connectivity Services which are seamlessly integrated and managed through our online portal.