SERVICES
- CONNECTIVITY
- IT SERVICES
- CYBER SECURITY
  - Managed UTM
  - Endpoint Security
- VALUE ADDED SERVICES
- EQUIPMENT
  - TVRO
- SUPPORT
  - Remote Support
  - Onboard Installation & Support
ONEWEB
RESOURCES
- –
- –
  - RESOURCES
    
    Meet all your ‘floating’ connectivity needs, by choosing (or combining), GEO, MEO and LEO satellite communications services.
    - GEO, MEO, LEO
INDUSTRIES
- –
- –
  - OUR INDUSTRIES
    
    Castor Marine provides reliable satellite communications options for the Maritime, Offshore, Shipping, Superyachts, and Cruise Industries.
    - Shipping
    - Offshore
    - Superyachts
    - Fishing
    - Ferries
    - Cruise
ABOUT
- –
- –
  - ABOUT US
    
    At Castor Marine, we are passionate about delivering secure internet connectivity and IT networks to the maritime industry.
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CONTACT

Home » Remote Support

SUPPORT

GLOBAL SUPPORT ASSISTANCE
ONBOARD & REMOTE

FAST, COST-EFFECTIVE AND
SUSTAINABLE SUPPORT

GET QUOTE

KEY BENEFITS

REMOTE SUPPORT

Extensive remote support capabilities
No day rates = lower costs
Reduced travel for reduced emissions
Pre-configuration of hardware
In-house engineers helping you remotely
Worldwide network of trusted partners
Fast response times, 24/7/365

Fleetwide support at a distance

In most cases, we aim to provide fleetwide support at a distance. With no engineer required, we are able to significantly lower the costs of installation and troubleshooting. Plus, with fewer travel requirements, associated emissions are reduced, contributing to the increased sustainability of maritime operations.

You can also contact our 24/7 support Team remotely, who can help you straightaway in most cases. Of course, when required, we can send one of our in-house specialist engineers or enlist the support of our trusted, global network.

GET IN TOUCH

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Why Castor Marine?

Castor Marine is a leading satellite service provider and teleport operator, providing a suite of Global Connectivity Services which are seamlessly integrated and managed through our online portal.